Torvesta Clomeri - GraphQL Programming Education & Development

Information We Collect

Personal Information

When you register for our GraphQL programming courses, we collect essential information including your full name, email address, phone number, and billing information. This data helps us provide personalized learning experiences and communicate important course updates.

Contact information (name, email, phone number, mailing address)
Account credentials and authentication data
Payment and billing information for course enrollment
Educational background and programming experience level
Course progress, quiz scores, and assignment submissions
Communication preferences and notification settings

Technical Information

Our platform automatically collects technical data to improve your learning experience. This includes your IP address, browser type, device information, and how you navigate through our course materials. We use this information to optimize our platform performance and identify areas for improvement.

Important: We never collect sensitive personal information like social security numbers, financial account details beyond payment processing, or unnecessary personal data unrelated to your educational experience.

How We Use Your Information

Your personal information serves several important purposes in delivering quality GraphQL education. We use your data to create your student account, process course enrollments, and track your learning progress through our curriculum.

Providing access to course materials and learning resources
Processing payments and managing your account billing
Sending course updates, schedule changes, and important announcements
Offering technical support and answering your questions
Improving our curriculum based on student performance analytics
Complying with legal requirements and maintaining accurate records

We analyze anonymized learning data to understand which GraphQL concepts students find challenging. This helps us refine our teaching methods and create more effective educational content. Your individual performance data remains private and is never shared with other students or external parties.

Information Sharing and Disclosure

Torvesta Clomeri takes a conservative approach to sharing student information. We don't sell, rent, or trade your personal data to third parties for marketing purposes. However, we may share limited information in specific circumstances necessary for platform operation.

Service Providers

We work with trusted third-party services to deliver our educational platform. These include payment processors, email communication tools, cloud hosting providers, and analytics services. All service providers sign strict confidentiality agreements and can only use your data for specifically authorized purposes.

Legal Requirements

We may disclose your information when required by law, such as responding to valid legal processes, protecting our rights and property, or ensuring student and staff safety. In such cases, we'll make reasonable efforts to notify you unless prohibited by law or court order.

Note: If Torvesta Clomeri undergoes a business transaction such as a merger or acquisition, your information may be transferred as part of that transaction. We'll provide notice before your personal information becomes subject to a different privacy policy.

Your Privacy Rights

As a student, you have significant control over your personal information. We believe in transparency and want you to understand exactly what rights you have regarding your data.

Access Your Data

Request a complete copy of all personal information we have about you, including course progress, communications, and account details.

Correct Information

Update or correct any inaccurate personal information in your student profile or account settings at any time.

Delete Your Data

Request deletion of your personal information, subject to legal requirements and legitimate business needs for record keeping.

Limit Processing

Restrict how we use your information while maintaining your access to essential course materials and communications.

To exercise these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests. Some limitations may apply based on legal requirements or legitimate educational interests.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement comprehensive security measures including encryption, secure servers, regular security audits, and staff training on data protection best practices.

Technical Safeguards

All data transmission uses industry-standard SSL encryption. Your personal information is stored on secure servers with restricted access, regular backups, and monitoring for unauthorized access attempts. Payment information is processed through PCI-compliant systems and never stored on our servers.

Access Controls

Only authorized staff members can access student information, and only when necessary for their job responsibilities. All access is logged and monitored. Staff members receive regular training on privacy protection and sign confidentiality agreements.

Remember: While we implement strong security measures, no system is completely secure. Please use strong passwords and don't share your account credentials. Report any suspicious activity immediately.

Data Retention and Deletion

We retain your personal information for as long as necessary to provide our educational services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Active account information: Retained while your account remains active
Course progress and grades: Maintained for 7 years for transcript purposes
Communication records: Kept for 3 years for reference and support
Financial records: Retained for 7 years as required by tax regulations
Marketing preferences: Deleted immediately upon unsubscribe request
Technical logs: Automatically deleted after 2 years

When you request account deletion, we'll remove your personal information within 90 days, except for data we're legally required to maintain. Some anonymized data may be retained for research and improvement purposes, but this cannot be linked back to you personally.

International Data Transfers

Torvesta Clomeri operates primarily in the United States, but our services may involve international data transfers through cloud hosting providers and service partners. When we transfer your information internationally, we ensure appropriate safeguards are in place.

We use service providers that comply with international data protection standards and have implemented appropriate technical and organizational measures to protect your information during transfer and processing.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your learning experience. Essential cookies enable core functionality like maintaining your login session and remembering your course progress. Analytics cookies help us understand how students use our platform so we can make improvements.

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality and your ability to access course materials.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email and display a prominent notice on our platform.

Continued use of our services after policy changes indicates your acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your information.

Privacy Policy